Privacy policy
The controller responsible for personal data processed through this website is:
Landhaus San Sebastian
Andreas Barth
Casilla 282, Pucón, Región de La Araucanía, Chile
Telephone: +56 9 9443 1786
Send a privacy request through the contact form
1. General information
We process personal data only where necessary to operate the website securely, respond to enquiries and, with your consent, measure website usage. Applicable Chilean data protection law governs this processing.
2. Server log data
When you visit the website, the hosting provider may process technically necessary information such as IP address, date and time, requested page, amount of data transferred, referring page, browser and operating system. This is used to deliver the website securely, diagnose errors and prevent attacks. Log data is retained only for as long as necessary for these purposes or required by law.
3. Contact and booking enquiries
When you use the contact form, we process the information you enter to handle and answer your enquiry and to prepare or manage a stay. Form data is sent by email and is not additionally stored in the website database. It is shared only where necessary to handle the request or comply with a legal obligation.
4. Google Analytics and cookies
Where Google Analytics is used, it is activated only after you consent through the cookie selection. The service provides website usage statistics. Information about the device, browser, approximate location and interaction with the website may be processed and transferred to Google, including outside Chile. You may withdraw consent at any time through the cookie settings with effect for the future. Strictly necessary cookies may be used without consent where required for technical operation.
5. Recipients and international transfers
To the extent necessary, data may be processed by our hosting and email providers and, where Analytics consent has been given, by Google. Providers receive data only to perform their respective tasks. Safeguards required by applicable law are taken into account for international transfers.
6. Retention
We retain personal data only for as long as needed for the relevant purpose or while legal retention duties apply. It is then deleted or anonymised.
7. Your rights
Subject to applicable law, you may request access to your personal data and its correction, deletion or blocking and may object to certain processing. You may withdraw consent at any time for the future. Please use the contact form linked above.
8. Security and changes
We use reasonable technical and organisational measures to protect personal data. This notice may be updated if the website, services used or legal requirements change.
Last updated: July 2026The controller responsible for personal data processed through this website is:
Landhaus San Sebastian
Andreas Barth
Casilla 282, Pucón, Región de La Araucanía, Chile
Telephone: +56 9 9443 1786
Send a privacy request through the contact form
1. General information
We process personal data only where necessary to operate the website securely, respond to enquiries and, with your consent, measure website usage. Applicable Chilean data protection law governs this processing.
2. Server log data
When you visit the website, the hosting provider may process technically necessary information such as IP address, date and time, requested page, amount of data transferred, referring page, browser and operating system. This is used to deliver the website securely, diagnose errors and prevent attacks. Log data is retained only for as long as necessary for these purposes or required by law.
3. Contact and booking enquiries
When you use the contact form, we process the information you enter to handle and answer your enquiry and to prepare or manage a stay. Form data is sent by email and is not additionally stored in the website database. It is shared only where necessary to handle the request or comply with a legal obligation.
4. Google Analytics and cookies
Where Google Analytics is used, it is activated only after you consent through the cookie selection. The service provides website usage statistics. Information about the device, browser, approximate location and interaction with the website may be processed and transferred to Google, including outside Chile. You may withdraw consent at any time through the cookie settings with effect for the future. Strictly necessary cookies may be used without consent where required for technical operation.
5. Recipients and international transfers
To the extent necessary, data may be processed by our hosting and email providers and, where Analytics consent has been given, by Google. Providers receive data only to perform their respective tasks. Safeguards required by applicable law are taken into account for international transfers.
6. Retention
We retain personal data only for as long as needed for the relevant purpose or while legal retention duties apply. It is then deleted or anonymised.
7. Your rights
Subject to applicable law, you may request access to your personal data and its correction, deletion or blocking and may object to certain processing. You may withdraw consent at any time for the future. Please use the contact form linked above.
8. Security and changes
We use reasonable technical and organisational measures to protect personal data. This notice may be updated if the website, services used or legal requirements change.
Last updated: July 2026